Recognising the development of a gambling problem involves monitoring your behaviour for warning signs. If you find yourself gambling more frequently, chasing losses, or neglecting responsibilities due to gambling, it may be a red flag. Other indicators include preoccupation with gambling, financial troubles, and strained relationships. If these signs resonate with you, it's crucial to acknowledge the issue and seek help early from professionals or support groups to address and manage the problem before it worsens.

Gamblers Anonymous has prepared a 20 question test to help you identify if you are developing a problem. We recommend that you visit their website for more information.

If you believe you may have a gambling problem, there are several individuals and resources you can talk to for support. Friends and family can provide a support network, offering understanding and encouragement. Professional counsellors, therapists, and addiction specialists are trained to help with gambling-related issues. Additionally, many regions have helplines and support groups specifically dedicated to assisting those dealing with gambling addiction. Don't hesitate to reach out to any of these resources to discuss your concerns and seek guidance on managing and overcoming a gambling problem.

• Gambling Help Online
• Website: www.gamblinghelponline.org.au
• Phone: 1800 858 858
• This is a national support service that provides free, confidential, and 24/7 assistance for individuals struggling with gambling issues.

• Gamblers Anonymous Australia
• Website: www.gaaustralia.org.au
• Gamblers Anonymous offers meetings and support for individuals looking to overcome a gambling addiction.

• Lifeline
• Website: www.lifeline.org.au
• Phone: 13 11 14
• Lifeline provides crisis support, including emotional support related to gambling issues.

• New South Wales
• Gambling Help New South Wales
• Website: www.gamblinghelp.nsw.gov.au
• Phone: 1800 858 858
• This service provides support, information, and counseling for individuals in New South Wales who are dealing with gambling problems.

• Victoria
• Gamblers Help Victoria
• Website: www.gamblershelp.com.au
• Phone: 1800 858 858
• Gamblers Help Victoria offers a range of support services for people affected by gambling in Victoria.

• Queensland
• Gambling Help Queensland
• Website: www.gamblinghelpqld.org.au/
• Phone: 1800 858 858
• This service provides support for people affected by gambling problems in Queensland.

• South Australia
• Gambling Help SA
• Website: www.problemgambling.sa.gov.au/
• Phone: 1800 858 858
• Gambling Help SA offers counseling and support for individuals and families affected by gambling in South Australia.

• Western Australia
• Gambling Help Western Australia
• Website: www.gamblinghelponline.org.au/wa/local-support-services?language_content_entity=en
• Phone: 1800 858 858
• This service provides assistance and resources for individuals dealing with gambling issues in Western Australia.

• Tasmania
• Tasmanian Gamblers Help
• Website: https://www.gamblinghelponline.org.au/tas/local-support-services
• Phone: 1800 858 858
• Tasmanian Gamblers Help offers support, information, and counseling for individuals affected by gambling problems in Tasmania.

• Australian Capital Territory
• ACT Gambling Counselling and Support Service
• Website: https://www.gamblingandracing.act.gov.au/gambling-help
• Phone: 1800 858 858
• This service offers counseling and support for those with gambling problems in the Australian Capital Territory.

Please note that the "1800 858 858" number is a national hotline that connects to gambling help services in each state and territory. For the most current and accurate contact information, it's recommended to visit the respective websites or verify the details through online searches. These resources are available to provide assistance and guidance to individuals affected by gambling-related issues in their respective regions.

• Exclude yourself from all licensed online wagering services via https://www.betstop.gov.au. The National Self-Exclusion Register. BetStop. The National Self-Exclusion Register, is available to exclude yourself from all licensed online wagering services in Australia.
• We provide various tools for responsible gambling, including:
• Deposit Limit Scheme: You can set a maximum deposit limit to control your spending, and any attempt to exceed this limit is blocked for at least 7 days to prevent impulsive decisions.
• Self-Exclusion: You can request temporary or permanent self-exclusion to restrict your access to gambling. Once in place, it cannot be rescinded.
• Account Closure: If needed, we can assist with closing your BoomBet account.
• Software Tools: Consider using software like BETFILTER to block access to gambling websites.
• NT Self-Exclusion: You can request self-exclusion from all Northern Territory-regulated wagering operators here.
• Transaction Monitoring: Access your transaction history, withdrawals, and deposits through your "My Account" or contact our support staff for an account activity statement.

Your well-being is our priority, and we encourage you to reach out if you have any questions or need more information about these features.

BoomBet is committed to responsible gambling and strictly enforces an 18+ age policy. We neither target nor tailor promotions to minors. We employ robust identity verification processes, including date of birth checks, to prevent minors from using our services. We urge parents and guardians to ensure minors don't access our services. If you suspect underage usage, please contact us for immediate action. To further safeguard minors, consider using internet filters like NETNANNY or CYBERPATROL.

BoomBet places significant emphasis on staff training and awareness to assist customers dealing with problem gambling. We encourage customers to seek support when needed. Our staff will cooperate with problem gambling service providers and ask customers directly if they need help when a gambling problem is suspected. It's important for customers to be honest and open if they believe they have a gambling issue.

Certain States have established codes of practice which apply to both residents and constituents engaged in gambling activities, as well as to gambling providers engaged in gambling activities within the relevant State or with said residents.

BoomBet follows the Codes of Practice set out by Northern Territory.

The following Codes of Practice published by the South Australian Independent Gambling Authority have been adopted by BoomBet in relation to its South Australian members.

Advertising Code of Practice

Responsible Gambling Code of Practice

Requirements for Systems & Procedures designed to prevent children betting

Similarly, BoomBet complies with the Australian Bookmakers Association published Code of Practice.